Terms of Service

Terms of Service

Last updated: June 4, 2026

These Terms of Service explain the general rules and expectations for using the Mavi Cleaning Services website and requesting cleaning services. By using this website or submitting a quote request, you agree to these terms.

1. Website Use

This website is provided for general information, quote requests, and communication about Mavi Cleaning Services. You agree not to misuse the website, submit false information, attempt to interfere with the website, or use it for unlawful purposes.

2. Quote Requests

Submitting a quote request does not guarantee a booking, appointment, or final price. Quotes are based on the details provided by the customer and may require additional review, questions, photos, or an in-person evaluation before a final price is confirmed.

3. Pricing

Mavi Cleaning Services does not use one fixed price for every home or business because each property has different needs. Pricing may depend on factors such as property size, condition, location, requested services, cleaning frequency, pets, special requests, and the amount of work required.

4. Scheduling

Appointment availability is not guaranteed until it is confirmed directly by Mavi Cleaning Services. We may contact you by phone, email, or other communication methods to discuss availability, service details, and scheduling.

5. Customer Responsibilities

Customers are responsible for providing accurate information about the property and requested service. Customers should also make sure Mavi Cleaning Services has safe and reasonable access to the property at the scheduled time.

6. Cancellations and Rescheduling

If you need to cancel or reschedule a cleaning appointment, please contact Mavi Cleaning Services as soon as possible. Repeated last-minute cancellations or missed appointments may affect future scheduling.

7. Payment

Accepted payment methods may include Cash, Check, Venmo, and Zelle. Payment details should be confirmed directly with Mavi Cleaning Services before or at the time of service.

8. Service Results

Mavi Cleaning Services aims to provide high-quality cleaning work. However, results may vary depending on the condition of the property, surface types, age of stains, buildup, damage, clutter, and other factors outside our control.

9. Photos and Reviews

This website may display cleaning photos, customer review excerpts, and links to public business profiles. Photos and reviews are used for business promotion and to help customers understand the quality of our work.

10. Website Content

The website design, written content, logo, images, and other materials are used for Mavi Cleaning Services. You may not copy, reuse, or redistribute website content for another business without permission.

11. Third-Party Links

This website may link to third-party platforms such as Facebook, Instagram, Thumbtack, Google, Formspree, or other services. Mavi Cleaning Services is not responsible for the content, policies, or practices of third-party websites.

12. Limitation of Liability

To the fullest extent permitted by law, Mavi Cleaning Services is not responsible for indirect, incidental, or unexpected damages related to website use, scheduling communications, or service requests. Nothing in these terms is intended to limit rights that cannot legally be limited.

13. Changes to These Terms

Mavi Cleaning Services may update these Terms of Service from time to time. Changes will be posted on this page with an updated date.

14. Contact Us

If you have questions about these Terms of Service, contact us:

Mavi Cleaning Services

Phone: (978) 331-8928

Email: mariliavgsousa@gmail.com

Service Area: Massachusetts, New Hampshire, and Maine